Adil Lakhani
AVP Operations| Customer Experience Specialist | Process Improvement Expert
- Role
- Assistant Vice President at TransUnion
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Adil Lakhani
A Senior Manager with a diverse background in customer service, operations management…
Experience
Assistant Vice President
Feb 2025 — Present
Education
The Institute of Chartered Accountants of India
CPT, Accounting
2008 — 2009
University of Mumbai
Bachelor of Commerce (B.Com.), Business/Commerce, General
2009 — 2012
The Institute of Chartered Accountants of India
IPCC, Accounting and Finance
2009 — 2011
RBK Junior college
Bachelor of Commerce (BCom), E-Commerce/Electronic Commerce
2006 — 2008
International Institute of Information Technology Bangalore
Executive PG in Data Science, Business Analyst
ITM Group of Institutions
Master of Business Administration - MBA, Finance
2017 — 2019
Thakur college of Commerce and Science
1st year of BCOM, Business/Commerce, General
2008 — 2009
St Paul's high School
Senior Secondary Certificate..
1998 — 2006
Skills
- Call Centers
- Bpo
- Workforce Management
- Technical Support
- Service Delivery
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Transition Management
- Outsourcing
- Troubleshooting
- Team Management
- Customer Support
- Windows 7
- Xp
- Help Desk Support
- Soft Skills
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