Adil Elmansouri

Manager - Colleague Technology - Mmc Tech @Marsh McLennan

San Francisco, CA, US
EMAILS
a••••••••@mmc.com
MOBILE NUMBERS
+15•••••••31

Signup · Get unlimited contacts

WORK HISTORY

Aug 2016 — Present

Manager - Colleague Technology - Mmc Tech @Marsh McLennan

View department →

San Francisco, CA, US

IT Operations Manager – Northern California & Pacific Northwest.I lead multi-site IT operations across Northern California and the Pacific Northwest, supporting 1,700+ colleagues and managing onsite teams that deliver executive support, service delivery, incident response, and asset management. I oversee infrastructure stability, real-estate/office technology integrations, ServiceNow workflows, vendor relationships, and large-scale hardware refreshes. My focus is maintaining a reliable workplace technology ecosystem, improving the end-user experience, and driving operational efficiency across all supported offices.

EDUCATION

2017

General Assembly

Agile and Scrum Bootcamp

2008

Unitek College

Certified Information Systems Security Professional (CISSP)

1997

Heritage College, Hull Quebec

Computer Systems and Applications Support

1996

Univeristy of Ottawa

Biology, General

2003

MarketBridge

Cisco Certified Network Associate , Cisco Certified Network Associate Coursework

SKILLS

Mobile DevicesInformation TechnologyNetwork DesignTelecommunicationsIncident ManagementCitrixVirtual Private Network (Vpn)IT OperationsWanActive DirectoryWindows ServerService DeskDisaster RecoveryStorageIT Service ManagementNetwork SecurityAgileOperating SystemsTroubleshootingSecurityEnterprise SoftwareWindowsVirtualizationVmwareWide Area Network (Wan)Network AdministrationNetworkingIT ManagementMicrosoft ExchangeSwitchesData CenterTechnical SupportScrumWindows 7Cisco TechnologiesSanProblem ManagementVpnSharepointSystem Administration

ABOUT ADIL ELMANSOURI

Strategic IT leader with 15+ years of experience driving operations, security, and infrastructure across complex, multi-site organizations. I specialize in building resilient IT ecosystems through strong governance, modern security frameworks, and streamlined service delivery that scales.I manage onsite IT support operations across Northern California and the Pacific Northwest, leading senior teams that keep fast-moving environments stable, productive, and customer-focused. My work includes high-volume asset management, executive support, incident response, and continuous improvement of end-user experience across distributed offices.I’ve delivered enterprise initiatives—from platform migrations to physical security integrations—while managing large budgets, optimizing vendor relationships, and aligning technology decisions with broader business goals. I bring a direct, data-driven approach that strengthens operational reliability, reduces risk, and creates long-term value.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.