Adil Tarya

About Adil Tarya

I hold 8+ years of banking/sales/operational experience. Excellent collaboration and communication skills, including the ability to interact with people at all levels. A motivated and enthusiastic team player. When working with employees and encouraging a team, I hold a commitment to following corporate policies and procedures. I hold strong organizational abilities and good attention to detail when dealing with highly confidential data.

Experience

1. Elite Banker - Nri

   IDFC FIRST Bank

   Nov 2025 — Present · Mumbai, IN

   Roles & Responsibilities: Sources new bank customers through digital leads and propensity model and via referencing on the already opened accounts.Ensure smooth onboarding of the accounts opened.Cross sells banks products to the customersCASA value builds up for the initial 2 months of account opening - Initial funding and then subsequent money inflow. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.Ensure strict adherence to the bank policies and compliance.Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program.Secondary Responsibilities:Assist audit and ensure compliance to internal and external regulations and guidelines.Provide best in-class customer service to all clients to become their primary banker. Managerial & Leadership Responsibilities:Lead the IDFC First\'s customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight. Monitor and achieve key parameters in employee productivity, hiring quality and attrition rates and make necessary improvements. Champion the use of data analytics to power up marketing propositions for liability customers.Hiring VRM zonal heads basis zonal requirements on number of customers to be catered.

Education

• Calorx Teacher's University

  Bachelor of Commerce - BCom