Adil Sheikh
Journey Developer Product Owner @NatWest Group
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WORK HISTORY
Journey Developer Product Owner @NatWest Group
London, GB
Enhancing end-to-end customer experience for our Payments journeys- Working on debit card issuing journeys- Migrating 16 millions customers from Visa to Mastercard to enable us to offer more tailored payment options to our customers.
EDUCATION
Middlesex University
BSc 1st Class Hons, Network Managment & Security
SKILLS
ABOUT ADIL SHEIKH
I have acquired substantial experience in IT Support / Analysis and Infrastructure within the Financial Service Sector / Banking Sector with also experience in Retail Management, Customer Service & Business to Business / Retail Sales. I’ve worked as a Team member, Team leader, Branch manager and Account Manager over which time I gained very strong client / user facing and excellent communication skills in a pressurised fast pace environment. I would like to be part of an organisation which values commitment, enthusiasm, ambition and further development of my skills, abilities by providing me with an opportunity for progression and training for career growth. PERSONAL SKILLS & EXPERIENCE - A pro-active, motivated approach, with a positive outlook- Analytical and technical skill set experience - Excellent customer service - Excellent interpersonal and team ethics - Excellent written and verbal communication - A calm approach, with the ability to perform well in a pressurised environment- Strong multi-tasking skills and results driven, with a strong sense of accountability- The ability to operate with urgency and prioritise work accordingly- Excellent attention to detail and accuracy with a structured and logical approach to work- Project Management and Team Ambassador
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