Adil Mehmood
Works at HCL Tech
- Role
- Global Itsd Manager at HCLTech
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Adil Mehmood
As a Global IT Service Desk Manager at HCLTech, I bridge the gap between technology and…
Experience
Global Itsd Manager
Oct 2020 — Present · IN
Experienced operations leader managing a workforce of 100+ employees while ensuring strict adherence to contractual SLAs and HR policies. Adept at driving profitability by optimizing revenue, reducing costs, and implementing process improvements through automation. Skilled in stakeholder management, regularly engaging with leadership and clients to provide updates and align on business goals. Played a key role in establishing a BCP centers globally by coordinating talent acquisition efforts. Focused on continuous improvement by pitching left-shift opportunities and maintaining strong BQ (Business Quality) standards. Passionate about cost optimization and operational efficiency.
Skills
- Business Development
- Digital Marketing
- Sales
- Crm
- Advertising
- Strategy
- Management
- Inside Sales
- Email Marketing
- Marketing Strategy
- Market Research
- Lead Generation
- Social Media Marketing
- Demand Generation
- Account Management
- New Business Development
- Marketing
- Customer Relationship Management (Crm)
- Social Media
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