Adil Canteenwalla
\"Hospitality & Facility Management Professional | 16+ Years of Experience | Operational Efficiency | Team Leadership | Customer Satisfaction | Budgeting & Compliance | Vendor Management\"
- Role
- Workplace Experience Lead at JLL
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Adil Canteenwalla
I am an accomplished Hospitality and Facility Management Professional with over 16 years…
Experience
Workplace Experience Lead
Sep 2023 — Present · Mumbai, IN
Led a collaborative team environment, promoting teamwork, cooperation, and individual success.Developed and executed strategic workplace initiatives to enhance efficiency and align services with client priorities.Recruited and coached top talent, improving team performance through feedback and recognition.Ensured high-quality service delivery in line with contractual obligations and company standards.Built and maintained strong relationships with key stakeholders to drive continuous improvement.Implemented business plans aligning with client and JLL objectives, focusing on long-term goals.Directed team performance in meeting SLAs and KPIs, ensuring operational alignment with expectations.Managed workplace upkeep, inventory, maintenance, and budget forecasting for upgrades and replacements.Enhanced employee engagement through strategically planned workplace events and initiatives.Coordinated facility services, vendor management, and stakeholder interactions to ensure smooth operations.
Education
Institute of Hotel Management Lucknow
Bsc in Hospitality and Catering Technology with Applied Nutrition
2005 — 2008
Skills
- Business Development
- Hotels
- Micros
- Banquets
- Food & Beverage
- Talent Management
- Hotel Management
- Property Management Systems
- Pre-Opening
- Guest Service Management
- Hospitality Industry
- Front Office
- Yield Management
- Hospitality
- Rooms Division
- Resorts
- Opera
- Team Management
- Hospitality Management
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