Adidas Wilson

About Adidas Wilson

Author, Notary Signing Agent

Experience

1. Active Directory Analyst

   HCTec

   Jan 2020 — Present

   Saint Luke\'s Health System Coordinator is responsible for establishing correct user access across multiple client applications following agreed upon policies and procedures in Citrix, Omnicell, Microsoft, Active Directory, SailPoint, ServiceNow, LogMein Remote Access, American Healthtech, Epic Hyperspace, Drive Access. The incumbent ensures configuration, testing, validation, maintenance, incident resolution, and ongoing support of the related active directory and additional 3rd party application(s) as well as maintaining in-depth knowledge of the software functionality and acquiring/utilizing knowledge of the related end user operational workflows. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Technical Support Resolve end user reported incidents/problems and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing. Use expertise to create critical, technical documentation of service requests. Identity management.

Skills

• Public Relations
• Research
• Marketing
• Higher Education
• Public Speaking
• Program Management
• Social Networking
• Microsoft Office
• Fundraising
• Project Management
• Administration
• Customer Service
• Volunteer Management
• Training
• Management
• Nonprofits
• Outlook
• Leadership
• Healthcare
• Leadership Development
• Event Management
• Healthcare Industry
• Teaching
• Data Analysis
• Microsoft Excel
• Hospitals
• Staff Development
• Team Building
• Social Media
• Editing
• Event Planning
• Analysis
• Team Leadership
• Healthcare Management
• Policy
• Organizational Development
• Microsoft Word
• Recruiting
• Strategic Planning
• Critical Thinking