Aditya Bhatt

Infrastructure Specialist @Rogers Communications

Calgary, AB, CA

Perform all technical and administrative tasks to ensure network availability issuccessfully maintained at its highest levels, including incident/problem resolution,supporting moves/adds/changes, and maintaining overall network health forRogers Communications Inc. Optical infrastructure.Design and implement automations across Network Operations using combinationof in house and open-source development tools.Implementing and reviewing network tools/scripts.Identify new automation opportunities based on data driven analysis.This position requires flexible, 24x7 on call Tier 4 network technical support andfault management of critical failures and non-critical problems to internaldepartments such as NOC (Network Operations), Implementation, Engineeringand Service Delivery.Perform provisioning functions as required for growth activities, and project work,deploy and manage multiple projects concurrently.Interface with vendor Technical Assistance Centre’s for assistance in resolvingescalated network outages, chronic customer issues and network performanceissues.Manage maintenance window planned and non-planned activity between thehours of Midnight and Six A.M on an as required basis.Liaison with network engineering & PMO to ensure network anomalies areaddressed in accordance with criticality.Implement engineering specifications for software, hardware and featureupgrades.Enhance network security through user administration of all transport networkelements.Administer and deploy network element backup policies as part of preventivemaintenance routines to ensure effective recovery of systems in emergencysituations.Run monthly performance reports and provide in depth analysis of metrics that donot meet SLA’s.Develop, establish, and manage platform specific policies and procedures,including Disaster Recover Procedures and Business Contingency Planning.Compile investigation reports for major network outages and customer relatedissues.

ComIT

Asp.NET, Computer Science

Atmiya Institute of Technology & Science

Diploma In Computer & Science, Computer Engineering

Marwadi University

Bachelor's degree, Computer Engineering

Marwadi University

Bachelor's degree, Computer Science