Adhithya Srinivas
Customer Success Manager @ NewWave Computing Pvt Ltd | MBA
- Role
- Customer Success Manager at NewWave Computing Pvt Ltd
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Adhithya Srinivas
As a Customer Success Manager with 1+ year of experience in B2B sales and account…
Experience
Customer Success Manager
Mar 2024 — Present · Bengaluru, IN
In my role as a Customer Success Manager at NewWave Computing Pvt Ltd, I manage the entire sales cycle — from account discovery and opportunity qualification to project closure. I focus on building strong relationships with clients, OEMs, and distributors, ensuring seamless project handovers across sales, operations, and finance teams. My role emphasizes aligning stakeholder interests, negotiating profitable agreements, and maintaining high levels of customer satisfaction. I consistently apply B2B sales strategies developed during my MBA to drive business outcomes.1. Successfully closed a major strategic project through proactive relationship-building, stakeholder engagement, and effective negotiation.2. Took complete ownership of the sales cycle, overseeing project transitions, stakeholder coordination, and payment follow-ups.3. Built strong client relationships by delivering tailored proposals and ensuring smooth project execution.
Education
National Public School
High School Diploma
2014 — 2016
The Institute of Chartered Accountants of India
Inter
2017 — 2022
University of Madras
Bachelor of Commerce - BCom
2016 — 2019
National Public School
Secondary education
2012 — 2014
Jagdish Sheth School of Management
PGDM
2022 — 2024
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