Adhirsh K Madhu

Senior Associate - Trainer and Partner Management @Upgrad Knowledgehut

Bengaluru, IN

I lead global trainer and partner operations for learning programs across the US, India, and APAC, managing end-to-end processes from trainer onboarding to delivery. My role involves building and maintaining a strong pool of certified trainers and SMEs in Agile, SAFe, and technology domains, ensuring alignment of delivery capacity with business demand. I oversee trainer contracts, compliance, scheduling, and engagement while driving process improvements to enhance scalability and efficiency. I also partner with stakeholders to identify new opportunities and expand trainer capabilities in line with market needs.Key Achievements• Negotiated favorable trainer commercials and partner transfer costs, optimizing delivery expenses.• Achieved a 50% reduction in overall delivery costs through vendor management and process efficiencies.• Expanded the certified trainer pool, boosting delivery capacity and geographic reach for certification programs.