Adhavan A
TCSA CORE at Amazon Web Services
- Role
- Technical Customer Support Associate at Amazon Web Services (AWS)
- Location
- Erode, TN, IN
- LinkedIn followers
- 500 followers
Experience
Technical Customer Support Associate
Jul 2022 — Present · Bengaluru, IN
Providing technical support to customers on cloud-based applications and products.• Acting as an escalation point for more complex problems encountered by junior engineers working on customer issues.• Identifying areas for improvement in existing systems and developed strategies for implementation of new technologies.• Driving projects that improved support-related processes that benefit both customers and employees.• Monitoring and evaluated mentees\' progress, providing feedback and guidance to ensure success.• Identifying and rectified bugs in several AWS services by working with developers, and documented the errors and defects.
Education
Coimbatore Institute of Technology
Bachelor of Engineering
2014 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.