Adewunmi Ajayi

Small Business Specialist @TD

Markham, ON, CA

Offers memorable, legendary, exceptional (wow!) customer service for our clientele• Receives, understands, helps and keeps customer continuously• Provides timely, accurate guidance and service to clients about TD product lines, plans and programs• Contributes to effective cost and risk control through productivity and adherence to corporate compliance processes and controls hence safeguarding clients and bank\'s assets• Achieves departmental sales targets through recommendation of appropriate products and services which meet our ever-changing customer needs• Multitask in using Gateway, S3, C3, Pega, Sams, Lotus Notes, in offering quality advice to clients• Reconciles transaction for clients to clarify issues• Escalates AML, ATF and other risks to resource officers and manager promptly• Utilizes financial planning skills in conducting customer need analysis and proffering financial and sales advice solutions that are beneficial to them through cross-selling/value-add opportunities