Adetokunbo O.
Provider Install Specialist @UnitedHealth Group
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WORK HISTORY
Provider Install Specialist @UnitedHealth Group
EDUCATION
Southern New Hampshire University
BS Business Administration with conc. in Human Resources Management , Business, Management, Marketing, and Related Support Services
ABOUT ADETOKUNBO O.
16 years experience in Customer Service Roles, 7 years Chat Support Specialist as well as Email Support. 5 years experience as a Recruiting and Human Resource Assistant 10 years remote / virtual customer service representative, data entry & mining specialist, call center agent and most recently chat support team lead and Leave of Absence Specialist. • Customer Service Representative as well as Chat and email support, inbound and outbound support telecommute / remote roles American Express Inc, UnitedHealth Group / Optum, Mudflap Inc and AT & T inc. I have had the opportunity to work in several industries from training, healthcare, employee recruitment and retention roles, financial and credit card industry, health care and medical claims, internet service provider and most recently in the fuel discounts and applications industry. Experienced in various HRIS tools (Human Resource Information Systems) CRM tools such as Intercom, Zendesk, HubSpot, Facets and Sales Force. Team performance and efficiency tools like Teams, Slack and Zoom. As well as project management tools such as Trello and Asana and various other dispatch, tracking and administrative and employee support softwares.
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