Abiodun S. Adeniran

Servicenow Developer (Vr Module) @Western Alliance Bank

Columbus, OH, US

seamless integration with existing IT service management (ITSM) systems.• Deployed ServiceNow VR plugins and integrated NVD, CWE, CISA KEV, and Rapid7 InsightVM to automate ingestion and risk-based prioritization of vulnerabilities.• Built dashboards and CISO-level reports to track remediation SLAs in real time and provide executive visibility into risk posture.• Created granular documentation for multiple levels of policies such as policy, area, and section with new application memorandum added to update policy owner with the latest update.• Configured workspace views and forms for vulnerable items and tasks to streamline user experience for remediation teams.• Integrated VR with CMDB to enhance asset-to-vulnerability mapping and enable automated resolver group assignment.• Prepared technical documentation and developed troubleshooting procedures to identify and address production failures and vulnerabilities.