Freddy A.
Senior Technology Leader | Platform Modernization | Public Sector Programs | Cloud & SaaS Strategy | PMP | ITIL Expert
- Role
- Senior Director of Product Management Software Development Project Management at KORE Wireless
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Freddy A.
Strategic technology and operations leader with 15+ years of experience delivering platform-scale solutions across telecom, healthcare, and public-sector ecosystems. I specialize in building cross-functional alignment between engineering, operations, and executive stakeholders, with a focus on platform modernization, service reliability, and customer-facing program execution. My leadership style blends technical depth with delivery discipline: I’ve led cloud-native transitions, built enterprise billing platforms, managed SLA governance, driven RCA and incident command, and partnered across vendor and state ecosystems. Currently contributing to a major transformation effort in the state health exchange space (privately held) — with a continued passion for scalable, service-oriented platform evolution. Core Focus Areas: • Platform & SaaS Strategy | Public Sector Technology Partnerships • Program Delivery | RCA & Incident Management | E2E UAT / QA Oversight • Jira | ServiceNow | Grafana | AWS | Azure | SQL | Agile / Hybrid Leadership Let’s build what’s next.
Experience
Senior Director of Product Management Software Development Project Management
Jul 2021 — Present · Atlanta, GA, US
Product Development / Product Management: successfully managed intricate projects and implemented cutting-edge convergent billing platforms within the telecommunications sector. Skilled in streamlining invoice processes, designing intricate pricing structures, managing usage rating and mediation, ensuring tax compliance, developing product bundles, order fulfillment & and provisioning, enhancing self-service portals, automating quote to cash procedures, optimizing revenue recognition, and overseeing inventory management.
Education
Massachusetts Institute of Technology - Sloan School of Management
Artificial Intelligence: Implications for Business Strategy Program
MANCOSA
MBA
Lagos State University
PGD
Federal Polytechnic Bida
HND
University of Cape Town
PGDM
Varsity College
Diploma
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