Adem Keranovic

Technical Team Lead Soc Technical Operations @eSentire

Burlington, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Technical Team Lead Soc Technical Operations @eSentire

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Burlington, ON, CA

Lead the SOC Tier 3 Operations team, where I manage a team of senior cybersecurity specialists- Serve as a subject matter expert on: • Microsoft Defender for Endpoint • Microsoft Defender for Office • Microsoft Sentinel • Crowdstrike Falcon and Identity • Carbon Black EDR • SentinelOne Endpoint • Sumologic - Developed and implemented SOC support initiatives, such as: • Tier 2 Workshop - Provide technical training on advanced security topics specifically for SOC Tier 2 analysts • Tier 3 Coaching - Support initiative developed to provide 1-on-1 technical assistance and education for SOC analysts, with a 90+% success rate- Lead and serve as a SOC representative during escalated client interactions- Assisting our Sales and Solutions teams by providing advanced technical assistance and expertise for proof of concept (POC) and prospective clients- Manage multiple short and long term projects, such as the templated alert description project, and the translation of our existing detection library to eSentire\'s own proprietary endpoint agent

EDUCATION

N/A

Carleton University

Bachelor of Arts (B.A.)

N/A

George Brown College

Network and Systems Security Analysis Graduate Diploma

N/A

Carleton University

Master's Degree

ABOUT ADEM KERANOVIC

Curiosity may have killed the cat, but curiosity is what differentiates a good cybersecurity professional from a GREAT one!Throughout my time in the cybersecurity industry, specializing in client-focused security operations center (SOC) and threat intelligence roles, I have developed a devotion to excellent customer support, displayed constant growth in my knowledge and skill set, a proven track record of developing and implementing support programs that continue to yield positive outcomes, and continue to develop my proficiency as a leader.In my current role as a Technical Team Lead within the eSentire SOC, I lead a team of senior cybersecurity specialists with the mandate to serve as subject matter experts across eSentire’s suite of services, act as the primary point of technical escalation within the SOC, provide technical cybersecurity support to all internal clients, and to facilitate SOC support initiatives. Approaching nearly a decade in the cybersecurity industry, I have come to believe: Education is persistent, never stop learning and developing your skill set Always try to innovate in everything you do Don’t be defined by your weaknesses, approach them head-on Practice, practice, practice - Mastering a skill takes repetition and dedication, both of which cannot be rushed or skipped🤼 Don’t be afraid to make mistakes, but always learn from them Teamwork really does make the dream work🧠 Be curious, always!

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Adem Keranovic — Technical Team Lead Soc Technical Operations at eSentire in Burlington, ON, CA | Unifers