Adelmo R.
Supply Chain Operations @ Asurion | B2B SaaS & B2C Sales | Customer Advocate
- Role
- Operations Specialist at Asurion
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Adelmo R.
Hello!My name is Adelmo, and I am part of the Supply Chain team at Asurion, a global leader in technology protection and support solutions. I have experience in sales, customer service, data analytics, operations, and logistics.At Asurion, I coordinate in-person device setup, troubleshoot and resolve technical issues, and sell and upsell solutions to provide customers the highest satisfaction with their technology.Additionally, I am a DS4A Data Analyst Fellow, a selective program that trains and certifies high-potential professionals in data science skills and tools.I am passionate about leveraging technology to solve problems, create value, and improve lives. I have a B.A. in Communications and a minor in Business Technology Management from UC Davis. I learned how to effectively communicate, collaborate, and innovate in the digital age. I am always eager to learn new skills, connect with diverse people, and explore new opportunities in the tech industry.Let\'s connect!
Experience
Operations Specialist
Feb 2024 — Present · Sacramento, CA, US
Partner with Sales, to ensure sales staff of 35+ has the devices and tools to meet their sales objectives- Monitor and analyze $350k worth of inventory accuracy across multiple locations using Microsoft Dax and PowerBI to ensure availability and FIFO adherence- Leverage PowerBI to gather data and track inventory performance, including inventory accuracy, variances, and supply chain inefficiencies- Use Excel to track collateral and Service Bench to track and update Verizon 5G service orders- Identify and recommend improvements in inventory management processes to increase efficiency, accuracy, and cost-effectiveness- Generate invoice reports for western region using Excel- Receive and ship out inventory via UPS, FEDEX, Amazon, USPS- Process RMA requests
Education
University of California, Davis
Minor, Business Technology Management
2020
University of California, Davis
Bachelor of Arts - BA, Communications
2020
Training and Competitions by Correlation One
Data Science
2021
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