Adelisa Kolenovic
Site Manager of Health Center @Jpa Family Health Center
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WORK HISTORY
Site Manager of Health Center @Jpa Family Health Center
US
Oversee and direct all daily operations of the healthcare center, ensuring policies and procedures are adhered to-Manage staffing, scheduling, and workflow to optimize patient care and staff productivity-Implement systems to streamline workflows, reduce wait times, and improve service delivery-Work and collaborate with Finance (Insurance Access, denials) to identify areas of improvement related to increasing revenue and decrease in spending-Supervise and support administrative and clinical staff-Facilitate staff meetings, performance evaluations, and ongoing training-Address patient complaints and concerns in a timely and professional manner-Ensure compliance with all health and safety regulations, accreditation standards, and internal policies-Oversee inventory and procurement of medical and office supplies-Ensure a high standard of customer service and patient satisfaction-Act as the main point of contact for the Health Center-Prepare and present reports on site performance, staffing, and patient metrics.
EDUCATION
University of Phoenix
Master's degree, MHA, Master's in Healthcare Administration
University of Phoenix
Doctorate, Health/Health Care Administration/Management
Berkeley College
Master of Business Administration - MBA, Healthcare management
Berkeley College
Bachelor's degree, Healthcare Management
Borough of Manhattan Community College
Early Childhood Education and Teaching
ABOUT ADELISA KOLENOVIC
A seasoned healthcare manager with a robust background in managing operations at a…
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