Adelina Molina

About Adelina Molina

With over 18 years of professional experience, I bring expertise in healthcare management, operational efficiency, and team leadership to my role as Director of Operations at UNITY Chiropractic Wellness. Passionate about optimizing patient experiences and streamlining processes, I contribute to fostering a culture of accountability and continuous improvement. My mission aligns with UNITY’s commitment to holistic wellness, leveraging collaborative strategies to empower both staff and patients while enhancing organizational performance. At UNITY Chiropractic Wellness, I spearhead initiatives to improve patient collections and streamline intake procedures, resulting in measurable gains in efficiency and satisfaction. Collaborating with a diverse team, we achieved notable productivity improvements by implementing advanced training programs and incentives. My focus remains on combining technology-driven solutions with compassionate care, ensuring seamless operations and exceptional patient outcomes.

Experience

1. Director of Operations

   Unity Chiropractic Wellness

   Apr 2024 — Present · New York, NY, US

   Implemented end-to-end patient collections system, boosting collections by 30% through improved communication strategies and payment plan options• Managed diverse team of 15 staff members, driving 40% improvement in team productivity through advanced training programs and incentives• Streamlined patient intake procedures with electronic forms and automated scheduling reminders, reducing errors by 50% and increasing patient satisfaction by 15%

Education

• Western Governors University

  Business Management and Administration, Business Administration and Management, General