Adelaide Chaigne

Operations Manager @Grand Circle Corporation

Sainte-Foy-lès-Lyon, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2022 — Present

Operations Manager @Grand Circle Corporation

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Lyon, FR

EDUCATION

2010 — 2011

Heriot-Watt University

Erasmus Exchange Program, Specialised in Interpreting, Translation and Marketing

2011 — 2012

Université de Perpignan - UPVD Alumni

Master in Tourism and International Hospitality, Hospitality Administration/Management

2008 — 2010

Nantes Université

Licence LEA, Specialised in Economics and Management

2012 — 2013

Université Paris-Est Marne-la-Vallée

Master in Luxury Tourism and Hospitality, Luxury Tourism, Management, Marketing

SKILLS

Critical ThinkingTravel PlanningAdaptabilityFrenchTime ManagementNegotiationLeisure TravelCustomer ServiceService OrientationHospitalityHotelsHospitality ManagementLuxuryAssisting OthersTourismOrganization SkillsConflict ManagementEmployee TrainingSalesTravel ManagementEvent ManagementCoordinating SkillsSpanishProblem SolvingEnglishFlexibilityB2bProject ManagementOperations ManagementHospitality IndustryMicrosoft OfficeDecision Making

ABOUT ADELAIDE CHAIGNE

About 18 months ago, I decided to take a break to realise one of my biggest dreams and hike the Pacific Crest Trail in the US (2,650 miles). I bought a backpack, a tent, hiking shoes and all the material I would need to thru-hike for several months and left my life in Madrid, Spain behind. I had to reajust plans because of international restrictions, but eventually I made it in 2021. After miles hiking France, the Canary Islands and the USA, my feet are ready to retire and I to go back to work. I have 8 years of experience working in different branches of the tourism industry. I worked in hospitality, coordinated tailor-made holidays for one of the world\'s largest luxury DMCs, worked in sales for a high-end holiday rental company and managed a portfolio of property owners for one of the biggest vacation rental platforms. Whether it is B2B or B2C, I am strongly committed to providing exceptional customer service with the view of thrilling my clients, enhancing their experience with the company I represent and exceeding all their expectations. I am accustomed to working in challenging, fast-paced and high-stress environments and meeting strict deadlines in order to achieve increasing growth targets. My first language is French, but I have always worked in English. I spent almost 10 years living and working in the United Kingdom and Spain, therefore I am fluent in three languages: French, English and Spanish.

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