Adel Chalouah

Food and Beverage Operations Manager @Turas Hotels

GB

Operations Management • Oversee daily food and beverage operations. • Ensure high standards of food quality, presentation, and service. • Develop and implement efficient workflows and service standards.Staff Management • Recruit, train, and supervise F&B staff. • Create work schedules and assign duties. • Motivate staff to provide excellent customer service.Financial Management • Develop and manage budgets to maximize profitability. • Control costs, including food, labor, and operational expenses. • Monitor sales performance and implement strategies to increase revenue.Customer Service & Satisfaction • Ensure customer needs and expectations are met or exceeded. • Handle customer complaints and resolve issues effectively. • Collect and analyze customer feedback for continuous improvement.Inventory & Supply Chain Management • Monitor stock levels and place orders as needed. • Work with suppliers to secure quality ingredients at competitive prices. • Reduce waste and ensure efficient use of resources.Compliance & Safety • Ensure all food and beverage operations comply with health and safety regulations. • Maintain hygiene standards and conduct regular inspections. • Oversee alcohol service regulations and ensure responsible service policies.Menu Development & Promotions • Collaborate with chefs and bartenders to develop innovative menus. • Plan and execute special promotions, events, and seasonal offerings. • Ensure pricing strategies align with market trends and customer demand.