Adekoya Olukayode
IT Support @Angellite
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WORK HISTORY
IT Support @Angellite
GB
Delivered first-line IT support to 20+ users using ticketing and remote monitoring tools• Maintained secure Microsoft 365 environment and managed user access and permissions• Implemented endpoint protection measures including patching and antivirus updates• Trained users on secure use of Teams, SharePoint, and Outlook, reducing security-related tickets by 30%• Escalated technical issues in line with SLA targets and documented troubleshooting steps• I perform system maintenance and equipment updates, ensuring consistent organizational performance and reducing downtime by 15%• I support the deployment of new technologies to enhance business operations.
EDUCATION
Ijebu Ode Grammar School
Wassce, Science
Olabisi Onabanjo University
Bachelor of Science - BS, Physics with electronics
The Manchester Metropolitan University
Master's Degree, Computer Science
SKILLS
ABOUT ADEKOYA OLUKAYODE
Motivated and detail-oriented aspiring SOC Analyst with a strong foundation in…
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