Adebimpe Kayode
Customer Service Consultant @Rogers Communications
Winnipeg, MB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2023 — Present
Customer Service Consultant @Rogers Communications
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Winnipeg, MB, CA
Utilize internal knowledge management tools to streamline issue resolution and improve response time. • Resolve complex billing and technical issues, resulting in 90% first contact resolution.• Supported a data analytics initiative and contributed to a project team handling customer migration (20••••24)
EDUCATION
2023 — 2024
Robertson College
Data Analysis
N/A
University of Ilorin
Master of Science - MS
N/A
University of Ilorin
Postgraduate Degree
N/A
University of Ilorin
Bachelor of Science - BS
ABOUT ADEBIMPE KAYODE
Analytical and detail-oriented Data Analyst with a strong foundation in statistics and…
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