Addison Or

WORK HISTORY

EDUCATION

SKILLS

ABOUT ADDISON OR

I’m an award-winning Manager with a history of surpassing key objectives and KPIs, rolling-out high-profile marketing programs, and developing top-ranked teams. Frequently recognized as a high-performance leader, I have been selected for prestigious internal development programs and award trips/networking events. Most recently, I served as Team Manager for Rogers Communications where I oversaw 25 employees. In this role, I motivated my team to a top-5 ranking among 60 teams, earned a “Business Impact” award, and received stellar employee engagement/coaching satisfaction survey results. Other notable accomplishments from this role include: • Two-time winner of 2014 and 2016 “Circle of Champions” trip for Managers. • Boosted Net Promoter Score (NPS) by 25 points (2015 – 2016). • Led initial roll-out of “Roam Like Home Project” over 800 employees. • Surpassed program goals by 10%- enrolled 80% of potential customers. Additionally, I’m a polished communicator with fluency in English and Canotnese. I’m always happy to expand my professional network; contact me here or by email at: a••••••••@gmail.com Specialities: • Driving Program Performance • Achieving Key Performance Indicators (KPIs) • Elevating Customer Service & Experience • Team Leadership & Motivation • Powering Sales & Retention Results • Marketing & Incentive Projects • One-on-One Coaching and Training