Adeel Khawar
Service Support Analyst @Charles Schwab
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WORK HISTORY
Service Support Analyst @Charles Schwab
US
Providing end-to-end technical support and service resolution for enterprise-level systems and applications at Charles Schwab. Collaborating with cross-functional teams to troubleshoot incidents, manage service requests, and ensure minimal downtime. Proactively monitoring systems, analyzing performance metrics, and implementing improvements to enhance operational efficiency. Documenting processes, creating knowledge base articles, and contributing to IT service management best practices.
EDUCATION
University of Central Punjab (UCP)
Associate's degree
ABOUT ADEEL KHAWAR
With over four years of experience in network operations and management, I am a network…
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