Addai Williams
Enterprise Collaboration and Automation Manager @Texas Comptroller of Public Accounts
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WORK HISTORY
Enterprise Collaboration and Automation Manager @Texas Comptroller of Public Accounts
Austin, TX, US
Strategic Leadership and Team Management RoleLeadership & DirectionProvide visionary leadership and strategic direction to drive successful implementation of collaboration and automation solutions. Cultivate an innovative environment that fosters creativity and operational excellence. Spearhead the development and execution of comprehensive project plans, ensuring perfect alignment with organizational objectives. Continuously analyze and refine processes to maximize team performance and deliver exceptional project outcomes.Team ManagementOversee three specialized teams that enhance collaboration and automation across the organization:• M365 Team: Drives productivity optimization through Microsoft technologies, specializing in Teams, SharePoint, and MS-based automations to ensure seamless integration. Manages DocuSign implementations to streamline document workflows, playing a critical role in enhancing organizational efficiency and communication.• Salesforce Development Team: Leads the development and customization of Salesforce solutions tailored to organizational requirements. Creates bespoke applications that transform business process efficiency and effectiveness, ensuring Salesforce capabilities are fully leveraged to support strategic objectives.• Digital Platform Services Team: Comprises business analysts and product owners who provide essential support across business divisions by gathering and clarifying requirements with precision. Ensures deep understanding of business needs to support organizational vision and goals. Includes a dedicated program manager who orchestrates the Salesforce roadmap, manages work intake and timelines, and proactively addresses potential risks to ensure timely project delivery aligned with business strategy.
EDUCATION
Rutgers University
Bachelor of Science, Management Information Systems (MIS)
Lincoln Tech
AA, Information Technology
SKILLS
ABOUT ADDAI WILLIAMS
I’m an experienced project and program manager with certifications in project management and six sigma. My expertise is in the area of information technology and event management. For the last 10 years, it’s been my job to lead and mentor IT project managers as well other functional managers and staff when implementing customer assignments. As program manager, I established a multi-million dollar department that is capable of servicing the event technology needs of small upstarts to fortune 500 clientele. In my career I’ve worn many hats over the years starting as; PC technician, field service tech, project manager, general program manager and now ERP project manager for statewide fiscal systems for the state of Texas. In my professional life experience has molded a certainset of values and personality traits some of which I’d like to share with you-Be prepared -like the boy scouts, batman or 007 -Have a plan -Have a strategy to execute that plan with sharpshooter accuracy -Keep a clear head and stay calm -Expect the unexpected and be prepared to put out fires & defuse bombs -Follow the three “P” people, process and product (or service)-Don’t worry so much about credit just have a desire for your clients and team to win If you take a holistic approach to understanding operations, project and team management the probability of errors will decrease and your system will function like a well-oiled machine. I enjoy making new professional acquaintances. If you like, please feel free to drop me a connection and we can converse on; business, technology or I could just lend an ear. I specialize in operations, project management, managed information systems, employee training, and development.
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