Alex Dibisceglie
Workplace Planning Consultant i @Fidelity Investments
Manchester, NH, US
EMAILS
MOBILE NUMBERS
+13•••••••83
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WORK HISTORY
Apr 2025 — Present
Workplace Planning Consultant i @Fidelity Investments
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EDUCATION
1995 — 1997
Cornell University
Bachelor of Science (B.S.)
SKILLS
Leading PeopleCall CenterPerformance ManagementCoachingConducting InterviewsLeadershipNetworkingTelecommunicationsVoipTroubleshootingT1Call CentersSales OperationsTechnical SupportWorkforce ManagementCustomer RetentionCustomer SatisfactionCustomer ExperienceCustomer ServiceBroadbandAvayaAvaya TechnologiesTeam BuildingTelephonyTeam LeadershipAccount ManagementProcess ImprovementTrainingContact Centers
ABOUT ALEX DIBISCEGLIE
Experienced Business Services Supervisor with a demonstrated history of working in the telecommunications industry. Skilled in Technical Support, Coaching, Sales Operations, Customer Satisfaction, and Customer Retention. Strong program and project management professional graduated from Cornell University.
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