Adam Davis

Experience

1. Enterprise Customer Success Manager

   Lumar Formerly Deepcrawl

   Jun 2022 — Present

   Manage and grow relationships across 20+ enterprise accounts, including Adobe, The Home Depot, Paramount, Estée Lauder, Nordstrom, CNN, and NBC- Prevented $400K+ in potential churn by re-engaging at-risk enterprise accounts through strategic reselling, executive alignment, and solution repositioning tailored to evolving client needs- Lead end-to-end account lifecycle management, including onboarding, product adoption, executive business reviews, renewals, and upsell/cross-sell motions- Partner with in-house Technical SEO Analysts and Services teams to deliver customized solutions aligned with enterprise customer goals- Act as the primary customer advocate, balancing cross-functional priorities while maintaining strong relationships with high-value enterprise stakeholders.

Education

• Quinnipiac University

  Bachelor’s Degree, Business Administration and Management, Human Resources

• St. Paul's School (MD)

  High School Diploma, General Studies

Skills

• Selling
• Social Media
• Sales Process
• Creativity Skills
• Java
• Digital Marketing
• Microsoft Office
• Sales
• Salesforce.com
• Teamwork
• Online Advertising
• Business-to-Business (B2b)
• Puns
• Leadership
• Programmatic Media Buying
• Customer Service
• Microsoft Project
• Adobe Photoshop
• Management
• Html
• Cold Calling
• Account Management
• Photoshop
• Social Networking
• Social Media Marketing
• Autobase
• Women's Leadership
• Research
• Strategy
• Display Advertising
• Marketing
• Mobile Advertising
• International Business
• Microsoft Excel
• Powerpoint
• Marketing Strategy
• Satisfied Clients
• Advertising
• Advertising Operations
• Customer Relationship Management (Crm)