Adarsh Shivanna
Renewals | Customer Success | Retention and Growth
- Role
- Renewals Manager at Workato
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Adarsh Shivanna
Renewals Manager with comprehensive experience in managing global renewals for SaaS /subscription-based businesses. Skilled in overseeing the full lifecycle of renewals, from identifying opportunities to negotiating and closing deals, while ensuring customer satisfaction and retention.With a strong focus on the order-to-cash (O2C) process, I possess deep knowledge of managing invoicing, order processing, revenue recognition, and ensuring timely payments. Expertise extends to collaborating with cross-functional teams such as Sales, Finance, and Customer Support to streamline processes and ensure efficient operations. Further my proficiency in CRM systems, billing software, and data analysis tools helps to optimize renewal rates and enhance customer experience.
Experience
Renewals Manager
Jun 2025 — Present
Education
Sir M Visvesvaraya Institute Of Technology
Bachelor of Engineering (BEng), Mechanical Engineering
2009 — 2013
Heriot-Watt University
International Master in Industrial Management, Strategic management
2017 — 2017
MIP Politecnico di Milano
International Master in Industrial Management, Operations, Quality and supply chain management
2016 — 2018
Universidad Politécnica de Madrid
International Master in Industrial Management, Foundation of management and finances
2016 — 2017
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