Adarsh Vashist
Director of Operations at Sun Life
- Role
- Director of Operations at Sun Life
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Adarsh Vashist
Transforming Operations. Delivering Value. Leading with AI.** 24 years of BPO…
Experience
Director of Operations
Mar 2024 — Present
Leading a part of Canada operations i.e. Claims and Canada Shared Services for Sun Life Global Solutions India. Responsible for driving service delivery, innovative operational solutions, onshore partner management and drive business growth & transformation goals. Also orchestrating various initiatives aiming to reduce costs, generate efficiencies and enable growth.
Education
CSSS
Diploma
Delhi University
Bachelor of Commerce (B.Com.)
1998 — 2000
Microsoft
MCP, Computers
Symbiosis Institute of Management Studies
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
2003 — 2005
CMC Ltd
Advanced Diploma, Database Technology
Skills
- Business Process Outsourcing (Bpo)
- People Management
- Business Process Improvement
- Escalation
- Service-Level Agreements (Sla)
- Process Improvement
- Vendor Management
- Service Delivery
- Consulting
- Business Analysis
- Transition Management
- Performance Management
- Crm
- Bpo
- Six Sigma
- Business Process
- Negotiation
- Change Management
- Customer Relationship Management (Crm)
- Leadership
- Outsourcing
- Management
- Process Transitioning
- Mis
- Employee Engagement
- Banking
- Team Management
- Telecommunications
- Call Centers
- Training
- New Business Development
- Contract Management
- Strategy
- Solution Selling
- Operations Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.