Adarsh Shetty
Lead - Social Listening, Insights & Governance | Ex-Ogilvy
- Role
- Lead - Social Listening, Insights & Governance at Tata Consultancy Services
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Adarsh Shetty
Social Listening & Insights professional with 6 years of experience across consulting, agency, and enterprise environments. Specialized in qualitative and quantitative social intelligence, including sentiment analysis, conversation mining, trend detection, and issue diagnostics.Experienced in managing large scale conversation datasets, building listening dashboards, and delivering executive ready insights for CXOs and senior stakeholders. Worked across automotive, FMCG, media & entertainment, technology, and government sectors, translating digital conversations into strategic decisions.Strong expertise in social listening, crisis monitoring, reputation management, and insight storytelling.Tools: Sprinklr, Talkwalker, Brandwatch, Konnect Insights, Power Bi.
Experience
Lead - Social Listening, Insights & Governance
Jan 2025 — Present · Mumbai, IN
Analyzed social listening data to gain insights into brand, industry, and audience conversations. • Developed and maintained listening dashboards, enhancing data quality for better decision-making. • Prepared insightful summaries and ad-hoc analysis for CXO stakeholders, aiding strategic planning. • Ensured compliance with GDPR and supported governance across regional social media accounts.
Education
Shri Chinai College of Commerce & Economics
Bachelor of Management Studies, Marketing
2016 — 2019
St. Xavier's High School - India
Ssc
A.P College of commerce & Science
Commerce
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