Adarsh Kumar
Insurance Advisor @Td Insurance
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WORK HISTORY
Insurance Advisor @Td Insurance
EDUCATION
Seneca College School of Hospitality & Tourism
Tourism and Service Management, Business in Tourism and Hospitality
ABOUT ADARSH KUMAR
I’m a customer-focused insurance professional with 4+ years of experience in customer service, currently working with TD Insurance, where I support customers through clear, compliant, and needs-based insurance conversations.My career has been built around delivering exceptional customer experiences in fast-paced, high-responsibility environments. Over the years, I’ve developed a strong ability to listen actively, simplify complex information, resolve concerns with empathy, and build trust quickly—skills that are essential in insurance advisory and financial services roles.Alongside customer service, I bring leadership experience, having supported team performance, handled escalations, and upheld operational and compliance standards. This background allows me to remain calm under pressure, apply a systematic approach to problem-solving, and consistently act in the customer’s best interest.At TD Insurance, I am committed to:• Providing accurate, transparent, and compliant insurance guidance• Delivering legendary customer experiences• Continuously strengthening my technical insurance knowledge• Upholding TD’s values of trust, integrity, and accountabilityI’m motivated by helping customers feel informed, protected, and confident in their decisions, and I thrive in environments that emphasize learning, teamwork, and long-term relationship building.
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