Adana W.
Operations Coordinator @USF Tampa General Physicians
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WORK HISTORY
Operations Coordinator @USF Tampa General Physicians
Tampa, FL, US
Enhance cross-department collaboration, facilitating structured team meetings, performance feedback sessions, and role realignment, increasing efficiency across system ambulatory services. Manage compliance audits, overseeing quarterly MLE, Fire Drills, and NCQA assessments, ensuring 100% regulatory adherence and audit readiness. Optimize clinic scheduling and utilization, reconciling EPIC and Qgenda data to reduce scheduling conflicts and decrease appointment cancellations. Lead process improvements by identifying bottlenecks, producing deliverables (e.g, templates, resource guides, etc.), and reducing approval delays with internal and external stakeholders. Digitize and centralize records, converting manual onboarding materials and operational documents into a structured electronic ShareDrive, improving accessibility and continuity.
EDUCATION
University of Central Florida
Master of Health Administration - MHA
Holy Name Convent, P.O.S.
Advanced Proficiency Diploma
University of Central Florida
Bachelor of Science - BS
ABOUT ADANA W.
As a student at the University of Central Florida pursuing a Master of Health…
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