Adam Twist
Enterprise Success Account Manager @Commvault
Signup · Get unlimited contacts
WORK HISTORY
Enterprise Success Account Manager @Commvault
Reading, GB
I serve as the primary delivery lead and strategic partner for several of Commvault’s largest enterprise customers, helping them maximise value from Commvault Cloud powered by Metallic AI—our integrated cyber resilience platform combining on prem and SaaS architectures. I drive customer success end to end by building deep relationships, understanding business objectives, and delivering proactive, insight led guidance that accelerates adoption, strengthens resilience, and supports long term outcomes.Across my portfolio of nine private sector customers—including manufacturing, banking and technology organisations—I manage executive relationships, lead value focused success engagements, and deliver timely quarterly business reviews across the UK and Europe. I ensure customers receive a highly personalised experience through predictive insights, proactive reporting, and strategic alignment between their goals and Commvault’s roadmap.Key Highlights & Impact• Contributed to achieving a 97% renewal rate for the Enterprise Success Program in 2023/2024.• Recognised by customers as a trusted advisor across cyber resilience and data protection strategy.• Champion of the full customer journey—from onboarding through value realisation, maturity progression and renewal.• Delivering proactive, predictive, and outcome oriented guidance to help customers reduce risk and maximise ROI.• Ensuring a high touch, personalised success experience for every account in my portfolio
EDUCATION
University of Portsmouth
HND
SKILLS
ABOUT ADAM TWIST
Strategic Customer Success leader with 15+ years of experience helping enterprise organisations strengthen cyber resilience, modernise data infrastructure, and maximise value from complex technology platforms.Currently serving as an Enterprise Success Account Manager at Commvault, where I partner with CIOs, CISOs, and IT leadership teams across the UK and Europe to ensure organisations achieve measurable outcomes from their cyber resilience and data protection investments.My focus is on building long-term partnerships that align technology adoption with business objectives — helping organisations reduce operational risk, improve resilience, and unlock greater value from enterprise platforms.Throughout my career I have worked across enterprise infrastructure, cybersecurity, analytics, and cloud environments, supporting organisations operating mission-critical systems.Before returning to Commvault I worked at Alteryx, where I achieved the highest global customer satisfaction score across the support organisation, helping enterprise customers operationalise analytics platforms and scale data-driven decision making.Earlier in my career I held senior engineering and leadership roles supporting global organisations including McAfee, Shell, and Novartis.Today my work centres on:• Strategic enterprise customer success• Cyber resilience and data protection strategy• Driving adoption and measurable customer outcomes• Executive engagement with CIO, CISO, and infrastructure leadership• Supporting enterprise organisations across complex IT environments
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.