Adam Steinhauser
Vacation Advisor @Marriott Vacations Worldwide
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WORK HISTORY
Vacation Advisor @Marriott Vacations Worldwide
EDUCATION
University of California, Santa Cruz
Bachelor of Arts - BA
UCLA
Bachelor of Arts - BA, Psychology
Alliant International University
Master's degree, Psychology
ABOUT ADAM STEINHAUSER
With over a year of experience as a Vacation Advisor at Marriott Vacations Worldwide, I specialize in delivering high-volume, empathetic customer support across phone, chat, and email channels. My approach prioritizes client relations, problem resolution, and detailed documentation to ensure seamless care and exceptional guest satisfaction.Leveraging expertise in client relations, empathic design, and phone etiquette, I collaborate with internal teams to address complex booking solutions and manage escalated issues effectively. My mission is to create meaningful connections and provide solution-oriented support that enhances customer experiences.
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