Mike Adams
Associate Director, Site Reliability Engineering (Humana) | Coach | Leader | Dad
- Role
- Associate Director at Humana
- Location
- Jeffersonville, IN, US
- LinkedIn followers
- 500 followers
About Mike Adams
Dependable, skilled leader with professional experience in the field of information technology services, server based computing, computer networking technologies, and production support. Particular focus in the areas of incident response, problem solving, project management, planning, systems support, and end-user experience.Specialties: Leadership, Incident Resolution and Restoration, Problem Management, Relationship Building, System Reliability, Customer Experience, Process Improvement, Operational Excellence, Budget Planning, Disaster Recovery, Project Planning and Implementation, Microsoft Windows Server, Citrix Virtualization Technologies, Big Data.
Experience
Associate Director
May 2021 — Present · Louisville, KY, US
Associate Director of Site Reliability Engineering at Humana managing EDW Core services. Lead an SRE team that collaborates with our business partners and development partners to maintain, integrate and implement software applications within the organization. Ensure the proper monitoring, alerts and activities to enable up-to-date data across our enterprise data warehouse is available for required critical reporting. Ensure proper controls are established and maintained over test and production systems and software source code. Make decisions that are typically related to identifying and resolving complex technical and operational problems within department(s). Partner with development and business as we migrate our data warehouses to the cloud and promote the development of associates as we move forward our cloud journey.
Education
Ball State University
BS, English, Secondary Education, Speech Communications
1990 — 1995
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