Adam Sherlock
Fraud & Payments Manager @FitFlop
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WORK HISTORY
Fraud & Payments Manager @FitFlop
London, GB
EDUCATION
Waikato Polytechnic
Degree in Business Computing
SKILLS
ABOUT ADAM SHERLOCK
An experienced fraud and payments management professional with expertise in both strategy and operations. I excel in building and leading teams, driving accountability for their success. I am seeking an opportunity to bring operational efficiency to an SME by developing sustainable internal processes from scratch or enhancing existing ones, and supporting the implementation of fraud and payment strategiesKey SkillsRisk Management: Monitoring and reporting of operational risk losses, KPIs, risk control self-assessments, and risk events.Analysis: Adept in the critical analysis of control systems and procedures, developing and implementing improvements, and resolving operational issues.Performance Management: Examining contracts, setting out service level agreements, developing policies and procedures, and identifying key KPIs for success.Reporting & Governance: Advising all stakeholders on potential risks, threats, and protocol or policy breaches.Communication: A first-class communicator able to quickly establish effective working relationships in cross-functional teams and at all levels, from C-suite to clients.
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