Adam Scalese
Sr. Trainer Customer Enablement @ Thentia Cloud | Virtual Training
- Role
- Sr Trainer Customer Enablement at Thentia
- Location
- South Portland, ME, US
- LinkedIn followers
- 500 followers
About Adam Scalese
With nearly 10 years of experience in training and development, I am passionate about…
Experience
Sr Trainer Customer Enablement
Feb 2024 — Present · US
Designed and led a fully tailored 14-hour client learning program, delivered in 2-hour virtual sessions to regulatory clients across North America- Created course structure, learning objectives, and content ensuring alignment with product workflows and regulatory compliance- Built and maintained an ad-hoc attendance and scheduling tracker using Google Workspace, saving thousands in LMS licensing costs- Delivered end-user training via Zoom Webinars and Google Meet, supporting executives, administrators, and internal teams- Consistently achieved 90% learner satisfaction with zero missed sessions throughout tenure- Produced e-learning resources including quick reference guides, knowledge base videos, and support articles for proprietary Thentia Cloud 2.0 software- Partnered with Product, Delivery, and Support leadership to identify learning needs and adapt content for evolving platform releases- Recognized for innovation in delivering scalable, cost-efficient learning solutions using lightweight, cloud-based tools.
Education
George Mason University
Masters of Science, Conflict Analysis and Resolution
2012
University of Malta
Masters of Arts, Mediterranean Security
2012
George Mason University
Bachelors of Science, Conflict Analysis and Resolution
2009
Skills
- Crm
- Employee Training
- Analysis
- Negotiation
- Requirements Analysis
- Peace Studies
- Databases
- Dispute Resolution
- Workshop Facilitation
- Business Development
- Leadership
- Conflict Resolution
- Conflict Prevention
- Mediation
- Windows
- Conflict Analysis
- Conflict Studies
- Social Media
- International Development
- Information Technology
- Government
- Program Management
- Jazz Dance
- Management
- Applicant Tracking Systems
- Employee Relations
- Recruitment/Retention
- Training
- Networking
- International Relations
- Accepting Responsibility
- Interviews
- Leadership Development
- College Recruiting
- Security Analysis
- International Relations Theory
- Higher Education
- Research
- Technical Recruiting
- Conflict Management
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