Adam Pitts

WORK HISTORY

SKILLS

ABOUT ADAM PITTS

Strategic and hands-on Program Manager with 20+ years of experience leading enterprise transformation, complex integrations, and operational excellence across regulated, unionized, and high-growth environments. I specialize in delivering business-critical change—whether integrating newly acquired business units, scaling automation, or aligning teams to a common vision.I’ve directed $20M+ enterprise portfolios, transitioned thousands of employees through M&A, and captured $10M+ in savings through automation, process redesign, and shared services. I lead with clarity and empathy—building structure where there’s chaos and coaching teams to deliver results they didn’t think possible. Program & Project Leadership: Delivered 25+ enterprise-wide initiatives across WestJet and TELUS, overseeing scope, budget, cross-functional alignment, and risk mitigation from concept to close. Change Management Expertise: Prosci-certified and ADKAR-trained—deep experience facilitating end-state alignment, org design, and driving adoption through communication and reinforcement. People Leadership & Coaching: Managed teams of 15+ PMs, analysts, and developers; built onboarding programs, career paths, and high-trust cultures with 100% engagement and >75% promotion rates. Process & Automation Transformation: Spearheaded RPA and chatbot programs that automated 750K+ tasks annually and slashed AHT by 85%. Cross-Functional Collaboration: Known for cutting through ambiguity, driving clarity across silos, and turning strategy into measurable execution. PMP | CSM | Prosci | Lean Six Sigma (Black Belt) p••••••••@gmail.com | linkedin.com/in/adampitts85