Adam Mahamat
Desktop Support Specialist @Parkland Health
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WORK HISTORY
Desktop Support Specialist @Parkland Health
US
EDUCATION
Per Scholas
Certified
Per Scholas
Information Technology
Dallas College Richland campus
Computer Science
ABOUT ADAM MAHAMAT
Our team is dedicated to delivering exceptional IT support, leveraging my specialized training from Dallas College and Per Scholas Dallas, along with multiple certifications, including Technical Support Fundamentals. We focus on rack and server management, the guided implementation of organization-wide enterprise security strategies for both network and hardware, disaster recovery, data protection, OS installations, and endpoint protection. I provide comprehensive technical support across hardware, software, networks, peripherals, and web applications. My expertise includes configuring and diagnosing desktops, laptops, switches, servers, and various other devices, ensuring seamless Windows support throughout the organization. With a strong foundation in Information Technology, my objective is to continuously develop skills that contribute to the overall success of our team. My commitment is evident in the application of my expertise, aimed at enhancing the IT infrastructure and empowering colleagues with reliable technology solutions.
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