Adam Lwanga
Operations & Quality Leader | M.S. Engineering Management - Design & Manufacturing | Driving Process Optimization, Compliance & Continuous Improvement | Bridging Reliability, Quality & Operations
- Role
- Operations Manager i, Air Gateways at Amazon
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Adam Lwanga
I’m a Quality Engineering professional focused on building structured, data-driven…
Experience
Operations Manager i, Air Gateways
Jan 2025 — Present · Dallas-Fort Worth, TX, US
Lead large-scale operations for Amazon Air Gateway within a high-volume logistics environment, ensuring throughput, safety, and quality targets are met while maintaining compliance with FAA, OSHA, and internal standards.Key Highlights:Lead a team of 100+ associates and process assistants, driving performance, engagement, and development through daily metrics reviews and standardized leadership routines.Implemented KPI dashboards and data-driven process controls to identify bottlenecks, improving throughput by 15% and reducing defect rates by 20%.Partner cross-functionally with maintenance, safety, and quality teams to optimize workflows, streamline resource allocation, and improve operational efficiency.Champion continuous-improvement (Kaizen) initiatives that eliminate non-value-added tasks and enhance productivity across inbound and outbound operations.Ensure compliance with FAA, OSHA, and Amazon quality standards, fostering a culture of safety, accountability, and high performance.Skills & Tools: Operations Management • KPI Tracking • Lean Methods • Team Leadership • Warehouse Management Systems (WMS) • Safety Compliance
Education
Kyambogo University
Associate of Science - AS, Electrical and Electronics Engineering
Middlesex Community College
Associate of Science - AS, Business Administration and Management, General
Mississippi State University
Doctor of Philosophy - PhD, Industrial and Systems Engineering
2025 — 2030
University of Massachusetts Lowell
Master of Science - MS, Engineering/Industrial Management - Design and Manufacturing Engineering
University of Massachusetts Lowell
Bachelor of Science - BS, Business Administration - Analytics and Operations Management
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