Adam Lavoie
IT Analyst and Employee Owner at Drake Cooper
- Role
- IT Analyst at Drake Cooper
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Adam Lavoie
I have been in the IT customer service industry for over ten years and during that time I…
Experience
IT Analyst
Apr 2021 — Present · Boise, ID, US
Assisting with general user IT Support. Helping to onboard new users and offboard users that are leaving. Managing equipment, and helping to order and make sure we have the equipment we need. Doing network troubleshooting and moving/managing our network switches, routers, and network drops. Assisting with some website backend work in AWS. Responsible for keeping track of software licenses, testing new potential software and working with software/hardware vendors to resolve any issues and keeping up to date with the latest in not only security, but productivity, and other software improvements as well.
Education
Carrington College-Boise
Pharmacy Technician/Assistant
Boise State University
Associates Degree
2006 — 2008
Skills
- Software Documentation
- Servers
- Eps/Pdx Software
- Information Technology
- Cisco Technologies
- Windows 7
- Pharmacy Automation
- Vmware
- Vpn
- Printers
- Computer Repair
- As400 System
- Windows
- System Administration
- Windows Xp Professional
- Hp Openview
- Visio
- Microsoft Technologies
- Network Security
- IT Management
- Networking Equipment
- IT Operations
- Network Administration
- Inventory Management
- Customer Service
- Sharepoint
- Networking
- Technical Writing
- Software Installation
- Customer Relations
- Citrix
- Pharmacy
- Troubleshooting
- Active Directory
- Unix
- Windows Server
- Hardware
- Operating Systems
- Microsoft Office
- Windows Server 2003
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