Adam Roche

Head of Portfolio and Assurance @Co-op

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Head of Portfolio and Assurance @Co-op

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Responsible for the strategic management and delivery of change across the Co-op business comprising Food, Funeral Care, Legal Services and Insurance• Prioritising and planning change programmes that are aligned to our wider business objectives and strategic plan• Develop an in-depth understanding of each business area and how prepared and adaptable they are to potential change(s)• Working collaboratively alongside programme and project managers and our PMO teams to lead, develop and successfully deliver transformation projects• Coordinating the creation of detailed plans and performance reports to make sure we’re delivering change effectively, Lead a team of ‘first line defence’ within function

SKILLS

Change ManagementLeadershipRetailTeam LeadershipManagementCustomer ExperiencePerformance ManagementBusiness Process ImprovementStakeholder ManagementCustomer ServiceTime ManagementService DeliveryCoachingStrategyTeam ManagementTrainingOperations ManagementEmployee EngagementProfitPosStore ManagementPeople DevelopmentProject DeliveryStrategic PlanningP&LCustomer SatisfactionMerchandisingProject PlanningProject Management

ABOUT ADAM ROCHE

PROFILEWith over 25 years of leadership experience Adam has a breadth of knowledge in business transformation, programme / project management, portfolio management (PMO), central business support, service delivery, customer contact centres, field operations, supply chain, IT, commercial trading, procurement / cost reduction, strategic target operating model / organisation effectiveness and process re-engineering.Adam is a knowledgeable business leader with experiences that have inspired, developed and celebrated success in large, complex & multi-location teams in achieving outstanding results through collaborative engagement & continuous improvement.Adam has an uncompromising commitment for successful customer focussed outcomes accomplished in delivering change across all areas of a multi billion pound organisation, excelling in stakeholder engagement from Executives to leading, mentoring and coaching others.SKILLS OVERVIEW- Proven PMO, programme, project & change management skills with experience in delivering change with budgets and benefits in excess of £30m. Driven by change management principles and methodologies to ensure plans, build phases, testing and reviews are delivered to optimise predetermined customer and financial benefits- Effective Leader: Experience of leading teams up to 200 colleagues in size across multiple national locations. A friendly and open personality, which encourages active participation and the sharing of ideas. Works collaboratively with both colleagues and customers on exceeding expectations- Over 25 years of Retail Experience which Adam now uses in sharing his career experience in volunteering to coach high school students in support of the Institute of Grocery Distribution (IGD) Feeding Britain’s Future Schools Programme- A Lean Six Sigma accredited Green Belt & trained professionally in the delivery of large organisational Target Operating Model and Organisational Effectiveness

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Adam Roche — Head of Portfolio and Assurance at Co-op in Manchester, GB | Unifers