Adam J. M.
IT Infrastructure Manager at Intact Insurance Specialty Solutions
- Role
- IT Infrastructure Manager at Intact Insurance Specialty Solutions
- Location
- Orange Beach, AL, US
- LinkedIn followers
- 500 followers
About Adam J. M.
I have recently transitioned to a new role at Intact as IT Infrastructure Manager. I am rapidly getting up to speed to understand ongoing efforts and provide maximum value to the team and organization.
Experience
IT Infrastructure Manager
Intact Insurance Specialty Solutions
May 2024 — Present · Canton, MA, US
Leader of high-performing team responsible for wide range of enterprise assets including user workstations, Windows/Linux servers, Citrix VDI, WebSphere application hosting, and storage• Established secure server/storage environment by aligning with established hardening and baseline guides and leveraging tools/peer review to ensure implementation consistency• Established asset lifecycle management program and created ongoing five-year roadmap to mitigate risk of technical debt, maintaining end-of-life assets, and improving technology footprint to more effectively serve global staff• Implemented standardized project ownership and collaboration to reduce “over the wall” workflows and increase velocity of work in progress• Acquired professional development resources catered towards staff skills gaps to support employee growth and reduce dependencies on external consultants• Led various compliance-oriented efforts to meet requirements related to cloud backups and snapshot locking, multi-admin approval, asset hardening, and least-privilege access reviews• Oversaw application containerization effort by identifying candidate applications for migration to OpenShift to decrease application TCO and provide pathway to cloud adoption in Azure• Streamlined hardware portfolio for end user workstations by right-sizing standard-issue offering and aligning deviations for special use-cases within the same product line to reduce cost and complexity• Maintain accurate three-year budgeting forecast and facilitated additional projects leveraging effective negotiations, securing significant discounts on purchases and securing training resources and other uplifts with contracts where possible• Established open door policy and active two-way communication streams with staff to better support employee growth and movement as well as improve overall employee engagement• Member of Architecture Review Board to help discuss and vet new technology initiatives
Education
Western Governors University
Master of Business Administration - MBA, Information Technology
Camden County College
Associate of Applied Science (AAS), Computer Technology/Computer Systems Technology
2012 — 2013
West Deptford High School
High School Diploma
2005 — 2009
Rowan College at Gloucester County
Associate of Science (A.S.), Liberal Arts and Sciences
2009 — 2011
Western Governors University
Bachelor of Science (B.S.), Information Technology: Security
2015 — 2016
Skills
- Troubleshooting
- Windows Server
- Network Administration
- Active Directory
- Network Security
- Customer Service
- System Administration
- Computer Upgrade/Repair
- Cisco Routers
- Cisco Routing/Switching
- Network Infrastructure Design/Diagramming
- Root Cause Analysis
- Imaging and Os Deployment
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