Adam Hamilton
Chapter Lead - Process Optimisation & Automation - Service @Resolution Life
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WORK HISTORY
Chapter Lead - Process Optimisation & Automation - Service @Resolution Life
Delivery of craft capabilities relating to process automation and optimisation.Leadership thinking using various methods and models to continually evolve service delivery efficiency
EDUCATION
AXA Lean Methodology
Lean Princliples and Implementation
6 Sigma
Green Belt Accredited
NIDA
Presenting with confidence
Victoria University
Bachelor of Education
ABOUT ADAM HAMILTON
An experienced leader of Customer Service Personnel, Business Analysts and Frontline Leaders. Strengths include implementation of lean manufacturing principals including technology-based solutions to enhance the service experience for customers and a strong focus on business efficiency management and workforce utilisation. A strategic thinker that is energetic about helping the business grow and improve. A coach that has the ability to bring people together and support smooth change activity.I am an effective people leader who is passionate about engaging people & driving outstanding performance. A strong mentor for future leaders.
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