Adam Miller

Technical Program Manager @Hotwire Communications Ltd

Charlotte, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

Technical Program Manager @Hotwire Communications Ltd

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SKILLS

Vendor ManagementCall CenterOperational Process AnalysisUser Interface DesignInternet Protocol Suite (Tcp/Ip)Call CentersIpNetwork EngineeringKnowledge ManagementComputer Network OperationsCisco TechnologiesEthernetEngineering Change ManagementLampEmail MarketingContact CentersCisco Systems ProductsBroadbandSwitchesPhpJquery UICustomer ServiceMysqlGraphic DesignProcess AutomationInternet Protocol (Ip)TroubleshootingConsultingTcp/IpTelecommunicationsBusiness IntelligenceProcess EngineeringWindows ServerItil V3 Foundations CertifiedRoutersFiber OpticsSystem AutomationNoc

ABOUT ADAM MILLER

Service Assurance consultant with experience directing multi-disciplined teams of technical experts. Designs application and process solutions to eliminate root causes rather than symptoms. Integrates with actors at all levels of an organization to establish consensus and to initiate meaningful, forward-thinking change. Skilled mediator and negotiator who quickly earns the respect of leaders and engineers.

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