Adam Miller
fostering the integration of people, process, and tools
- Role
- Technical Program Manager at Hotwire Communications Ltd
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Adam Miller
Service Assurance consultant with experience directing multi-disciplined teams of technical experts. Designs application and process solutions to eliminate root causes rather than symptoms. Integrates with actors at all levels of an organization to establish consensus and to initiate meaningful, forward-thinking change. Skilled mediator and negotiator who quickly earns the respect of leaders and engineers.
Experience
Technical Program Manager
Sep 2023 — Present
Skills
- Vendor Management
- Call Center
- Operational Process Analysis
- User Interface Design
- Internet Protocol Suite (Tcp/Ip)
- Call Centers
- Ip
- Network Engineering
- Knowledge Management
- Computer Network Operations
- Cisco Technologies
- Ethernet
- Engineering Change Management
- Lamp
- Email Marketing
- Contact Centers
- Cisco Systems Products
- Broadband
- Switches
- Php
- Jquery UI
- Customer Service
- Mysql
- Graphic Design
- Process Automation
- Internet Protocol (Ip)
- Troubleshooting
- Consulting
- Tcp/Ip
- Telecommunications
- Business Intelligence
- Process Engineering
- Windows Server
- Itil V3 Foundations Certified
- Routers
- Fiber Optics
- System Automation
- Noc
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