Adam Vowles

Senior Data Analyst - IT Business Intelligence Group @Bell

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2021 — Present

Senior Data Analyst - IT Business Intelligence Group @Bell

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EDUCATION

N/A

George Brown Polytechnic

Diploma, Screen Print Technology - PrePress Design

1999 — 2001

George Brown Polytechnic

Diploma, Screen Printing

SKILLS

Process ImprovementManagementBusiness AnalysisMarketing CommunicationsSasReportingCustomer RetentionReporting & AnalysisMicrosoft ExcelData AnalyticsData AnalysisContact CentersAccount ManagementMarketingMarketing StrategyMobile DevicesCall CentersCustomer SatisfactionTeradata SqlMicrostrategySqlTelecommunicationsBusiness StrategyCustomer InsightPerformance ManagementWirelessTeam LeadershipCustomer Experience

ABOUT ADAM VOWLES

In the ~19 years my career at Bell Mobility has been focused on customer experience & customer retention. I strive to understand & fix any and all of the end to end interactions which influence customer behaviour and health of base. This can be anything from frontline policy and procedure & KPI management, to pricing offers but ultimately the story can be told, measured and managed through analytics. In the most recent years, within Business Intelligence my focus has been primarily understand and developing new data sets for next gen analytics.

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Adam Vowles — Senior Data Analyst - IT Business Intelligence Group at Bell in Mississauga, ON, CA | Unifers