Adam Collardey

About Adam Collardey

Experienced Program Management Leader in hardware, software and mobile applications, including leading operations engineering efforts for wireless consumer electronics. Proven track record in streamlining and managing global repair operations, and developing test automation to deliver reliable, high-quality products. Skilled in Python, Linux, and Lean Six Sigma methodologies, with a focus on delivering actionable insights to drive program and product excellence. Ability to communicate in Mandarin Chinese.

Experience

1. Technical Program Manager

   Inseego Corp

   Nov 2020 — Present · San Diego, CA, US

   Global provider of 5G hardware for mobile broadband, fixed wireless access, industrial IoT, enterprise SaaS, and edge computing. • Led RFP process for identification, evaluation, award, and transition of new repair center operations, including cost and resource analysis, and contract negotiation. Resulted in over $250K yearly cost avoidance. • Championed NPI failure analysis and corrective action, in conjunction with engineering teams and Taiwan manufacturing. Resulted in lower return and failure rates across 3 generations of products. • Managed global repair centers, test equipment, and inventory for refurbishment, testing, and repair of returned devices. • Managed customer-facing accounts RMA activities, including T-Mobile, Verizon, UScellular, Bell, Rogers, Telstra, and others.

Education

• National Taiwan Normal University

  Intermediate Mandarin Chinese

  2002 — 2002

• UC San Diego Extended Studies

  Lean Six Sigma

  2016 — 2016

• University of San Francisco

  MA, Asia Pacific Studies

  2008 — 2010

• University of Michigan

  BA, Chinese Studies

  1998 — 2003

• UC San Diego Extended Studies

  Systems Engineering

  2020 — 2022

Skills

• Mandarin
• Os X
• Cloud Computing
• Technical Support
• Product Development
• Entrepreneurship
• Project Management
• Consumer Electronics
• Product Management
• Management
• Research
• Netsuite
• Technical Writing
• Lean Manufacturing
• Lean Six Sigma
• Failure Analysis
• Document Control
• Quality Assurance
• Inventory Control
• Change Management
• Process Flow
• Data Analysis
• Data Import/Export
• Troubleshooting
• Customer Relationship Management (Crm)
• Enterprise Resource Planning (Erp)
• Regulatory Compliance
• Hazardous Materials Management
• Firmware
• Command Prompt
• Bugzilla
• Xilinx
• Altera Quartus
• Vmware
• Zendesk
• Webex
• Quickbase
• Quickbooks
• Merlin
• Basecamp