Adam Martin

About Adam Martin

Come and join me at Smartsheet! Apply here: https://grnh.se/7d9d31fd1usI am a motivated individual who is driven to succeed and do the best I can at what I do. I have over 16 years of experience in IT Support and Engineering namely macOS/Jamf administration, Intune/MECM administration and mobile MDM solutions such as Airwatch/Workspace One, MobileIron and Intune. I also have extensive skills in video conferencing systems and integration including Zoom Rooms, Polycom codecs, BlueJeans and WebEx.

Experience

1. Client Platform Engineer - Sr Client Administrator

   Smartsheet

   Jul 2024 — Present · Bellevue, WA, US

   Participate in architecture, design, deployment, and planning of Mac and Windows based client systems for Smartsheet- Utilize an engineering mindset to develop creative solutions for our end user systems- Provide administration, maintenance, and support of various on-prem and SaaS platforms to administer and manage client devices via Intune, JAMF, and MECM/SCCM- Automate manual processes and other items to create efficiencies- Drive to create a positive and seamless user experience- Partner with the compliance/security team to address, patch, and prevent vulnerabilities- Conduct in-depth technical investigations to determine root cause- Evaluate and monitor usage to ensure capacity is meeting growth requirements- Provide escalated systems support for tier 1 and tier 2 escalations, problem resolution, and mentoring across the Corporate IT team- Perform other duties as assigned

Education

• Decatur High School

  High School Diploma, Computer Engineering Technology/Technician

  2002 — 2005

• Bates Technical College

  Associate's degree, Broadcast Communications Technology

  2005 — 2007

Skills

• Adobe Creative Cloud
• Computer Maintenance
• Video Editing
• Confluence
• Mac & Pc Platforms
• Singing
• Microsoft Office
• Electronics Repair
• Social Networking
• Guitarist
• IT Hardware Support
• Customer Service
• Polycom Video Conferencing
• Broadcast Engineering
• Broadcast
• Television
• Cabling
• Broadcasting
• Digital Video
• Non-Linear Editing
• Video Production
• Hardware Installation
• Troubleshooting
• Trello
• Editing
• Sound
• Macintosh Hardware
• Jira
• Computer Hardware
• Wolfvision
• Technical Support
• Social Media
• Networking
• Video
• Broadcast Television
• IT Operations
• Crestron
• Slack